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    Welcome to the Portal! A Space for Your Clients to View Listings and More

    You’re not the only one moving to the new TREND system; your clients are moving with you. One of the biggest features for your clients is the Portal. This is a shared online office space, where you and your clients can communicate, while keeping their homebuying and selling experience organized. Learn more about this new space and all it has to offer.


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    The Portal is your clients space in the new MLS.


    Every time you share something from the MLS with your clients, they will now access that item in the Portal. Below are some of the options your clients can take advantage of in this space. Share these tips on how to use the Portal with your clients.
    • View any listings you share with them
    • Search for new listings and save those searches
    • Tell you which listings are their favorites, possibilities or not worth seeing
    • Write notes on a particular listing
    • View additional items like Buyer Closing Costs and Seller Net Sheets that you send through email
    • Use the Client Full with Mortgage Info report to get a glimpse at monthly affordability and cost of each listing.



    Things you need to know about the Portal

    • The first portal link is only accessible for 30 days. After that point, you’ll need to send a reminder email in order to give clients access to the portal.
    • There is no limit to the number of times your clients can access the Portal. This is great for your clients who need to look at a listings 4 or 5 or 15 times before deciding they want you to schedule a showing.
    • Your clients with active Auto Client Matches will be invited to the Portal shortly after you move. In order to prepare them for this new space, we’ll send them an email explaining all the Portal has to offer.

    View what your clients are doing in the Portal.


    Your clients are viewing listings and searching in the Portal, but what does that mean for you? View what your clients are doing in the portal, by going to My TREND and choosing Dashboard. Here you’ll have the ability to see who has logged into the Portal recently and view the listings they’ve marked as favorites, possibilities and any notes they’ve left for you.



    Take advantage of the Open House! Set up your Portal branding!


    The Portal is a useful space for you and your clients, but, like anything you provide to your clients, it’s important that the Portal is branded to you and your business. While you’re in the Open House, go to My TREND and choose My Information to set up these items so they are ready for you when you move. Learn more.


    Emily Schaffer • Senior Communications Writer / Coordinator

    Emily is the Senior Communications Writer and Coordinator. In addition to writing about TREND tools and functionality, she oversees communications about updates to the MLS, as well as the editorial content. Meet more TREND staff...


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    12 Comments
    1 - 12 of 12 Comments
    1
    Maria Vazquez
    2/15/2016 8:58 PM

    i'm tired of learning new system,new programs, just want to focus on RE, can't u guys just leave things be already. This is so frustrating, makes me want to go with ppl less complicated.

    Ruth Sayer
    1/26/2016 11:12 AM

    I have always felt, "If it ain't broke don't fix it!
    Ruth Sayer

    Susan Berkowitz
    12/18/2015 9:52 AM

    I hope your group at TREND will try thier best to be quiet for a while, perhaps some valium in the water cooler would help.

    TREND MLS
    12/14/2015 9:51 AM

    Justo,

    Our New MLS Essentials Workshops should help you get started and learn how to use the new system. We have in-person, online and On Demand options available. You can find more information by going to Info Center and choosing Attend a Workshop.

    Emily Schaffer
    TREND Communications

    Justo Navas
    12/13/2015 10:01 PM

    l think l will have to throw the towel.

    Linda Cole
    12/11/2015 9:52 AM

    There are a few things I'm struggling with but overall it seems much better. It's frustrating to start using a new system when you are trying to put packages together for clients but a little patience goes a long way.

    TREND MLS
    12/10/2015 8:35 AM

    Aliya,

    We have two video demos available for the Portal. On the homepage, click through the available demos in the top right corner of the screen. You can also search "demos" in the Online Support Center. Click support and type in "demos" all available demos are in help topic 5697. We are adding more weekly.

    Also, be on the lookout for an upcoming workshop geared towards the Portal. It will be available in person, online and on demand.

    Kristin Ortiz

    Aliya Robinson
    12/9/2015 7:49 AM

    Trend Virtual training tutorials /videos showing the features would be great so we can view at our convenience and Trend would not have to expend too much time on multiple classes in various areas.

    Michael DiDio
    12/4/2015 12:45 AM

    This is amazing! Great job!

    TREND MLS
    12/3/2015 8:49 AM

    Elizabeth,

    I am sorry to hear you're having difficulties using the new system. We do have a New MLS Essentials Workshop available. You can watch it On Demand or register to attend the next online or in-person session. We are also adding a new specialized workshop that will explain the Portal in greater detail. You can view more information about both of these workshops by going to Info Center at the top of your screen and choosing Attend a Workshop under the Free Training section.

    Emily Schaffer
    TREND Communications

    Elizabeth Ellsworth
    12/2/2015 3:29 PM

    This is a horrible program, very difficult to work with. crippling our industry. we have enough to deal with at this time. would have been better if the change was done in segments. please set up some classes so we can have hands on experience.

    Marie Crosby
    11/7/2015 11:30 AM

    Marie Crosby Residential Specialist

    For all your Real Estate needs.

    1 - 12 of 12 Comments
    1
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